Clinical Workspace
Patient accessAmbulatory care / Telephone encountersEHR SIMULATION
AC
Department: Ambulatory care
WORKSPACEAmbulatory • Patient access
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PATIENT IDENTIFICATION

Ready for your next patient

An incoming call opens the patient chart automatically.
No caller selected—
Clinical simulationAll clinical information is fictional. Caller name and number may be live.
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Patient access workspaceConnect a Webex agent or try a simulated call.
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Patient snapshot

SIMULATED CLINICAL DATA
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The chart follows the conversation

Caller details appear here when a call arrives. Clinical history is generated for the demonstration.

CONNECTION SETTINGS

Connect your Webex agent

Use a valid Webex access token for a provisioned Contact Center agent. The token is held in memory for this session.

Caller variable mapping

Exact, case-sensitive CAD variable names from your Webex flow. ANI is used as a fallback for the calling number.

Browser calling requires HTTPS or localhost, microphone permission, and WebRTC enabled for your agent. You can also use an agent dial number or extension when available in your profile.